Terms and Conditions of Sale

These general terms and conditions of sale apply to all orders placed on the Returners website.

Article 1 – Seller Identification

Returners, SAS, with a capital of €100, registered under SIRET number 999795008, with its registered office located at 382 avenue du mondial de rugby 2007 Montpellier 34070.
Email: returnerstcg@gmail.com

Article 2 – Products

The products offered are those featured on the website at the time of consultation by the buyer. Product photographs and descriptions are provided for informational purposes only.

Article 3 – Prices

Prices are indicated in euros, all taxes included (TTC). The seller reserves the right to modify its prices at any time, it being understood that the price listed in the catalog on the day of the order will be the only one applicable.

Article 4 – Order

The buyer's validation of the order constitutes acceptance of these General Terms and Conditions of Sale. Any order implies acceptance of the prices and descriptions of the products available for sale.

Article 5 – Payment

Payment is made online by credit card or any other payment method offered on the site. Payment is secure. The order is validated after payment confirmation.

Article 6 – Delivery

Products are delivered to the address indicated by the buyer when placing the order. Delivery times are indicative. In case of delay, no compensation can be claimed.

Article 7 – Right of Withdrawal

In accordance with Article L221-18 of the Consumer Code, the buyer has a period of 14 days from the receipt of their order to exercise their right of withdrawal, without having to provide reasons or pay penalties.

Article 8 – Returns and Refunds

To exercise the right of withdrawal, the buyer must notify their decision by email to [Email]. Products must be returned in their original condition. The refund will be made within 14 days of receipt of the return.

Article 9 – Warranties

All products benefit from the legal guarantee of conformity (articles L217-4 et seq. of the Consumer Code) and the guarantee against hidden defects (articles 1641 et seq. of the Civil Code).

Article 10 – Personal Data

The information collected during the order is necessary for its processing. In accordance with the GDPR, you have the right to access, rectify, and delete your data by contacting: [Email]

Article 11 – Applicable Law

These General Terms and Conditions of Sale are subject to French law. In case of dispute, French courts shall have sole jurisdiction.